At Hooriya Delight, we are committed to ensuring a smooth and reliable shipping experience for all our customers. Below are the details regarding our shipping process:
1. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs. The available shipping methods and estimated delivery times will be presented during checkout, depending on your location and selected option.
Standard Shipping: Typically delivered within 5–7 business days.
Expedited Shipping: Typically delivered within 2–3 business days.
Overnight Shipping: Typically delivered within 1 business day for orders placed before 2:00 PM EST.
Please note that delivery times are estimates and may vary due to factors such as weather, holidays, or carrier delays.
2. Shipping Charges
Shipping charges are calculated at checkout based on the shipping method, delivery location, and the weight of your order. You will be able to review the total shipping cost before finalizing your purchase.
3. Order Processing Time
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day. Any order placed after 2:00 PM EST will be processed the following business day. Once your order has been processed, you will receive a tracking number to monitor the progress of your shipment.
4. International Shipping
At this time, we only offer shipping within the United States. We do not currently ship to international locations. We may expand our shipping capabilities in the future and will update this policy accordingly.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email, which can be used to track the delivery status of your package on the carrier’s website.
6. Shipping Restrictions
We cannot ship to P.O. Boxes or APO/FPO addresses.
Some products may have specific shipping restrictions, which will be indicated on the product page.
7. Risk of Loss
All products purchased from Hooriya Delight are shipped in accordance with shipping terms. The risk of loss or damage to the products passes to you once the carrier delivers the package to the specified delivery address.
8. Issues with Delivery
If you encounter any issues with your delivery, including delayed, damaged, or incorrect shipments, please contact our customer service team at hooriyadelight@gmail.com within 48 hours of receiving the order. We will work promptly to resolve the issue.
9. Shipping Insurance
We offer shipping insurance on all orders. If you would like to insure your shipment for potential loss or damage during transit, please select the insurance option during checkout.
10. Customer Responsibility
It is the customer’s responsibility to provide accurate and complete shipping information. Hooriya Delight is not liable for delays, misdeliveries, or returned packages caused by incorrect address details provided during the order process.
For any additional inquiries or special shipping requests, please contact us at hooriyadelight@gmail.com.
Thank you for shopping with Hooriya Delight!
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